Oh lord.
British Airways used to have a reasonable app. It was mostly their website converted to mobile. But it worked.
The shiny new app looks lovely, it shows you pictures of where you're going. And the background matches your executive club level.
But it is god awful to use.
I can't find the WiFi password anymore, that was kind of handy.
So here's the worst thing though: it can no longer remember stuff. Like you account balance, or flights.
Now I'm going on a limb here, but that last thing is the doesy. Add a booking, and next time it's forgotten.
Go and refresh the account and there it is again, but if the app is unloaded... Guess what? Got to go refresh the account again.
And the upgrade option is comedy value. First, it's very kindly told me that all the seats on the outbound flight have sold; well that's OK as the flight was a week ago. I don't expect there to be any seats. But it won't let me upgrade the return flight as I haven't done anything with the outbound...
And we all know about responsive design: so when you turn this page round - you have to, it just doesn't fit a portrait screen all the check boxes and images occupy the same area leaving loads of white space mind - it reloads the data... slowly. Special that is.
Ugh.
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